Integration
Automate with WhatsApp Business Cloud
WhatsApp Business Cloud lets you reach customers where they already are. NVS automates order confirmations, support triage, and lead qualification directly in WhatsApp conversations.
Use Cases
Every new Shopify order triggers an immediate WhatsApp message to the customer with order ID, items purchased, and estimated delivery date.
Trigger
Order Created
shopify.trigger
Fires when a new Shopify order is placed.
Extract Order Data
nvs.set
Order ID, customer phone, product names, and delivery date extracted.
Format WhatsApp Message
nvs.set
Personalized message composed with order details and thank-you text.
Output
Send WhatsApp Message
whatsapp.message
Confirmation message delivered to customer's WhatsApp immediately.
When a prospect messages your WhatsApp Business number, an AI assistant responds, qualifies them with 3 questions, and routes hot leads to a rep or books a call automatically.
Trigger
Inbound Message
whatsapp.trigger
Fires when a new message arrives on the WhatsApp Business number.
AI Qualification
openai.gpt-4o
GPT-4o asks 3 qualification questions and scores the lead 1-10.
IF
Score >= 7?
nvs.condition
Separates hot leads from low-fit prospects.
YES
Output
Book Call + Notify Rep
calendly.link
Calendly booking link sent. Rep alerted in Slack with lead context.
NO
Output
Send Resource + Tag
whatsapp.message
Educational resource sent. Lead tagged in CRM for nurture sequence.
When a batch of orders ships, each customer receives a personalized WhatsApp delivery notification with their tracking number and estimated arrival.
Trigger
Orders Shipped
webhook.receive
Webhook fires when shipping provider marks batch as dispatched.
Fetch Order List
google.sheets
Customer phone numbers and tracking details fetched from fulfillment sheet.
Loop
Each Order
nvs.loop
Iterates over every shipped order in the batch.
Output
Send Tracking Message
whatsapp.message
Personalized WhatsApp sent: order ID, carrier, tracking number, and ETA.
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