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Integration

Automate with PayPal

PayPal is where transactions happen. NVS automates the downstream workflows — creating CRM records, triggering order fulfillment, and escalating disputes without manual intervention.

Use Cases

01

Payment Received — Invoice and CRM Update

When a PayPal payment is received, a QuickBooks invoice is automatically marked paid, the HubSpot deal is moved to Closed Won, and the customer receives a receipt email.

Trigger
Payment Received
paypal.trigger
Fires when a new PayPal payment is confirmed.
Mark QuickBooks Invoice Paid
quickbooks.invoice
Matching invoice found by amount and reference, marked as paid.
Update HubSpot Deal
hubspot.update
Deal moved to Closed Won. Payment date and amount recorded.
Output
Send Receipt Email
gmail.send
Branded receipt email sent to the customer with payment details.
02

Dispute Opened — Escalation Workflow

When a PayPal dispute is opened, the order is flagged in the CRM, the support team is alerted in Slack, and a response is drafted using the order history.

Trigger
Dispute Opened
paypal.trigger
Fires when a customer opens a PayPal dispute on a transaction.
Fetch Order Data
paypal.transaction
Full transaction details and order history fetched from PayPal.
Flag in HubSpot
hubspot.update
Customer contact flagged: active dispute. Notes updated with dispute ID.
Output
Alert Support Team
slack.message
Slack alert to #disputes: customer, order ID, amount, dispute reason, and deadline.
03

Subscription Payment Failed — Retry and Alert

When a recurring PayPal subscription payment fails, the customer receives a payment update email, and after 3 failures, the subscription is flagged for manual review.

Trigger
Payment Failed
paypal.trigger
Fires when a subscription payment attempt fails.
Check Failure Count
nvs.set
Number of consecutive payment failures for this subscription retrieved.
IF
3 or More Failures?
nvs.condition
Escalates subscribers who have failed 3 times in a row.
NO
Output
Send Update Payment Email
sendgrid.email
Friendly payment update email sent with a direct PayPal link.
YES
Output
Flag for Manual Review
slack.message
Support team alerted: subscription ID, customer, and failure history listed.

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