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Integration

Automate with OpenAI

OpenAI's models aren't just chatbots — they're the intelligence layer inside your workflows. NVS uses GPT to classify, draft, score, extract, and decide at every step of your automation stack.

Use Cases

01

Customer Feedback Sentiment Routing

Webhook receives feedback, a filter rejects empty payloads, then GPT-4o classifies sentiment and routes to Jira, Slack, or Sheets. No manual triage.

Trigger
Feedback Webhook
webhook.receive
Feedback from any source hits the NVS endpoint.
Guard: Body Valid?
nvs.filter
Rejects empty or malformed payloads with a 400 response before processing.
Analyze Sentiment
openai.gpt-4o
GPT-4o reads the feedback text and classifies it: positive, negative, or feature-request.
Switch
Route by Sentiment
nvs.switch
Negative feedback opens bugs, feature requests go to backlog, positive gets logged.
negative
Create Bug Ticket
jira.issue
Bug ticket created in Jira with feedback as description.
Output
Alert #support
slack.message
Support team pinged in Slack with ticket link.
feature
Create Feature Ticket
jira.issue
Feature request added to the product backlog in Jira.
Output
Alert #product
slack.message
Product team notified for prioritization.
positive
Output
Log to Sheets
google.sheets
Positive feedback appended to the testimonials sheet for marketing.
02

Email Classify and Auto-Label

Every inbound Gmail message is classified by GPT-4o and automatically labeled: sales leads hit HubSpot, support emails get a draft reply, spam goes to trash.

Trigger
Email Received
gmail.trigger
New email arrives and is passed to the classification pipeline.
Classify Email
openai.gpt-4o
GPT-4o reads subject and body, returning category: support / sales / spam / info.
Switch
Route by Category
nvs.switch
Four paths: support gets a draft, sales goes to HubSpot, spam is trashed, info is labeled.
support
Draft Reply
openai.gpt-4o
AI writes a context-aware draft response to the support query.
Output
Queue Draft
gmail.drafts
Draft saved in Gmail for one-click review and send.
sales
Output
Create Contact
hubspot.crm
Lead contact created in HubSpot with email metadata.
spam
Output
Move to Trash
gmail.trash
Email moved to trash automatically. No human time wasted.
info
Output
Apply Label
gmail.label
Email tagged 'Info' in Gmail for future reference.
03

Batch Content Generation from Sheets

A daily trigger reads pending keywords from Google Sheets, loops through each one, generates a LinkedIn post with GPT-4o, and marks the row as done.

Trigger
Daily 9am
schedule.cron
Scheduled trigger fires every morning to process the content queue.
Get Pending Rows
google.sheets
Fetches all rows from the content calendar where status=pending.
Loop
Each Keyword
nvs.loop
Iterates over every pending keyword. Handles 1 or 100 the same way.
Generate Post
openai.gpt-4o
GPT-4o writes a platform-optimized LinkedIn post from the keyword.
Output
Update Row
google.sheets
Row updated: status=done, generated_content=post text, timestamp=now.

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