Integration
Automate with DeepL
DeepL delivers the most accurate machine translation available. NVS wires it into your content and support pipelines — automatically translating incoming messages, documents, and outgoing communications at scale.
Use Cases
Support tickets arriving in any language are automatically detected, translated to English for your team to read, and the reply is translated back to the customer's language before sending.
Trigger
New Ticket
zendesk.trigger
New support ticket arrives in Zendesk from any language market.
Detect Language
deepl.detect
DeepL identifies the source language of the ticket body automatically.
Translate to English
deepl.translate
Ticket body translated to English so the support team can read and respond.
Draft Response
openai.gpt-4o
GPT-4o drafts a helpful, on-brand support reply in English.
Translate Reply
deepl.translate
Response translated back to the customer's detected language.
Output
Send Reply
zendesk.reply
Translated reply posted to the Zendesk ticket in the customer's native language.
When a new blog post is published in your CMS, it's automatically translated into your target languages via DeepL and pushed to the corresponding localized pages — ready for review.
Trigger
Post Published
wordpress.trigger
A new blog post is published on the main English WordPress site.
Extract Content
nvs.set
Title, body, meta description, and slug extracted from the WordPress post object.
Loop
For Each Language
nvs.loop
Loops through target language list: DE, FR, ES, PT — translates each in sequence.
Translate via DeepL
deepl.translate
Full post content translated with DeepL Pro for publication-quality output.
Output
Create Localized Draft
wordpress.post
Translated post created as a draft in the matching language site for editor review.
Foreign-language emails sent to your general inbox are automatically translated, classified by intent, routed to the right team, and replied to in the sender's language.
Trigger
Email Received
gmail.trigger
Email arrives at the general inbox from a non-English sender.
Translate to English
deepl.translate
Subject and body translated to English for internal routing and classification.
Classify Intent
openai.gpt-4o
GPT-4o categorizes the email: sales inquiry, support request, partnership, or other.
Switch
Route by Intent
nvs.switch
Email forwarded to the appropriate team inbox with translation attached.
sales
Output
Forward to Sales
gmail.send
Email + translation forwarded to sales team with original language noted.
support
Output
Create Support Ticket
zendesk.ticket
Zendesk ticket created with both original and translated versions attached.