Workflow
Automation & SystemsAutomation workflow
Also: automation
A workflow is the unit of automation: a named series of steps, with declared inputs and a clear start and end, that runs without someone doing each step by hand. A trigger starts it (a form submission, a schedule, an incoming webhook, a change in a record), and from there it moves data, calls services, and produces an outcome.
In how we build, workflows are written as code so they can be versioned, tested, and reviewed, rather than clicked together in a way no one can audit later. The client never builds them. We do.
Related terms